Refund Policy

Refund Policy for Kupakizi Airport Transfer

At Kupakizi Airport Transfer, we strive to provide our customers with reliable and flexible services. We understand that travel plans can change due to unforeseen circumstances, and we aim to accommodate our customers fairly. Please review our refund policy below:

1. Full Refund Conditions

Customers are eligible for a full refund under the following circumstances:

  • Flight Cancellation: If your flight is canceled and you are unable to travel, you will receive a full refund.

  • Weather Conditions: If severe weather conditions or other uncontrollable events (e.g., natural disasters) prevent you from reaching the airport or traveling to Turkey, you will receive a full refund.

To process your refund, please contact us with proof of the flight cancellation or relevant documentation regarding the weather-related issue.

2. No Refund Conditions

  • If You Travel to Turkey: Once you arrive in Turkey, no refunds will be issued for any reason, including changes in your travel plans, missed transfers, or unused services.

  • Voluntary Cancellations: If you voluntarily cancel your booking after payment and your flight is not canceled or delayed, no refund will be provided.

3. Refund Process

  • To request a refund, please contact our customer service team at [info@kupakizivip.com +90533 515 25 53 ] with your booking details and supporting documentation (e.g., flight cancellation notice).

  • Refunds will be processed within [insert number of days, e.g., 7-14 business days] and will be issued to the original payment method used during booking.

4. Exceptions

  • This refund policy does not cover delays or changes in flight schedules that do not result in cancellation. We recommend contacting us to reschedule your transfer in such cases.

  • Refunds are not applicable for any additional services or fees incurred during the booking process.

5. Contact Us

If you have any questions about our refund policy or need assistance, please reach out to us at:

  • Email: info@kupakizi.com

  • Phone: +90533 5152553

By booking with Kupakizi Airport Transfer, you agree to the terms outlined in this refund policy. We appreciate your understanding and look forward to serving you.

Kupakizi Airport Transfer Team
[20 02.2025]

Refund Policy for Kupakizi Airport Transfer

At Kupakizi Airport Transfer, we strive to provide our customers with reliable and flexible services. We understand that travel plans can change due to unforeseen circumstances, and we aim to accommodate our customers fairly. Please review our refund policy below:

1. Full Refund Conditions

Customers are eligible for a full refund under the following circumstances:

  • Flight Cancellation: If your flight is canceled and you are unable to travel, you will receive a full refund.

  • Weather Conditions: If severe weather conditions or other uncontrollable events (e.g., natural disasters) prevent you from reaching the airport or traveling to Turkey, you will receive a full refund.

To process your refund, please contact us with proof of the flight cancellation or relevant documentation regarding the weather-related issue.

2. No Refund Conditions

  • If You Travel to Turkey: Once you arrive in Turkey, no refunds will be issued for any reason, including changes in your travel plans, missed transfers, or unused services.

  • Voluntary Cancellations: If you voluntarily cancel your booking after payment and your flight is not canceled or delayed, no refund will be provided.

3. Refund Process

  • To request a refund, please contact our customer service team at [info@kupakizivip.com +90533 515 25 53 ] with your booking details and supporting documentation (e.g., flight cancellation notice).

  • Refunds will be processed within [insert number of days, e.g., 7-14 business days] and will be issued to the original payment method used during booking.

4. Exceptions

  • This refund policy does not cover delays or changes in flight schedules that do not result in cancellation. We recommend contacting us to reschedule your transfer in such cases.

  • Refunds are not applicable for any additional services or fees incurred during the booking process.

5. Contact Us

If you have any questions about our refund policy or need assistance, please reach out to us at:

  • Email: info@kupakizi.com

  • Phone: +90533 515 2553

By booking with Kupakizi Airport Transfer, you agree to the terms outlined in this refund policy. We appreciate your understanding and look forward to serving you.

Kupakizi Airport Transfer Team
25/02/2025